Client Confidentiality
Royalty Precious Metals recognizes the importance of keeping precious metals transactions as private as possible; therefore, we require no account set-up, no 8-page account agreement to sign, and no credit card or social security numbers to secure your trades.
In addition, our privacy notice discloses the privacy practices for www.royaltypreciousmetals.com ** This privacy notice applies solely to information collected by this website, except where stated otherwise. It will notify you of the following:
- What information we collect;
- With whom it is shared;
- How it can be corrected;
- How it is secured;
- How policy changes will be communicated; and
- How to address concerns over misuse of personal data.
Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g., to ship an order.
Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.
Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number provided on our website:
- See what data we have about you, if any.
- Change/correct any data we have about you.
- Have us delete any data we have about you.
- Express any concern you have about our use of your data.
Security
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (e.g, billing or customer service) are granted access to personally identifiable information. The computers/servers on which we store personally identifiable information are kept in a secure environment.
Notification of Changes
Whenever material changes are made to this policy a revised privacy policy will be placed on this website.
If you feel that we are not abiding by this privacy policy, you should contact us immediately using the contact information provided on this website.
Please call with any questions about doing business with Royalty Precious Metals. We accept calls Monday through Thursday, 7:00 a.m. to 5:00 p.m. MST, and Fridays, 7:00 a.m. to 3:00 p.m. MST. Our number is 480-625-1784. If you have what you think is a straightforward question and want to use email; our email is [email protected].
You will also be pleasantly surprised that our brokers and or staff does not start the conversation by asking for your phone number but rather by answering your questions. We do not need your phone number unless you place an order with us. Royalty Precious Metals ownership (Kent Sullivan) has been buying and selling gold and silver bullion since 1989. You will find RPMAGS pleasant and easy to do business with.